Per Diem Podcast
Jump in the front seat as the host Keaton Turner takes you on a daily ride through his life as if you were sitting right there in the action with him. The Per Diem Podcast is a daily dialogue of the good, the bad, and the ugly of building a business.
A Delbert’s Guide to Special Treatment: How to Win When Others Lose
Keaton Turner welcomes listeners to the podcast, diving into the costs and operations of running it. He shares driving adventures and engaging listener interactions, including a shoutout to Nick in S Electric and the importance of business relationships. Keaton discusses challenges with slow-paying customers and vendors, highlighting cash flow issues during a coffee break. He shares restaurant stories, emphasizing leveraging money for better service and the power of early payments in enhancing customer service strategies. Keaton concludes with thoughts on earning special treatment, ending the episode with closing remarks and signing off.
Key Points
- Hosting the podcast costs Keaton $150 a month, highlighting his dedication despite it not being financially lucrative.
- Keaton emphasizes the importance of treating service workers with kindness and generosity to build relationships that lead to preferential treatment.
- Slow payment issues in the mining industry can often be traced back to cash flow constraints, internal approval delays, or quality disputes.
Chapters
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| 1:05 | |
| 2:23 | |
| 5:26 | |
| 10:32 | |
| 20:24 | |
| 23:07 | |
| 30:00 | |
| 45:00 | |
| 54:12 |
Transcript
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